Retail Merchandiser

Space Needle; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, LTD

401k match 50% up to 6%

Paid Personal Days

Paid Time Off 14 days/year

Tuition reimbursement 50%, up to $2500

Orca card/parking allowance

25% discount on purchases

Job summary

Space Needle is seeking a Full Time Warehouse Associate to support all retail and warehouse operations, ensuring merchandise flows efficiently from intake to guest experience. You will stock, receive, count, and invoice merchandise, while maintaining inventory integrity and coordinating with vendors and workshop teams.

The role requires experience in high-volume environments, the ability to lift up to 50 pounds, strong English communication, and a Guest First attitude.

Qualifications

• Experience in high-volume, fast-paced retail warehouse environment.
• Ability to lift up to 50 pounds with assistance.
• Strong written and verbal English communication.
• Must demonstrate a “Guest First” attitude.
• Technologically savvy and computer literate.
• Valid driver’s license to drive the Company Van.

Responsibilities

• Stock merchandise and process receipts and invoices accurately.
• Cover areas of operation as needed and support multiple Space Needle locations.
• Set daily goals and seek new tasks without supervision.
• Maintain art inventory logs and communicate with Chihuly workshop.
• Assist with receiving, counting, and packing list entry in systems.
• Print/track vendor invoices and reconcile with P.O.; coordinate with finance.
• Assist with Retail invoicing and inventory counts (cycle/zero).
• Organize and participate in physical inventories across locations.

Skills

Warehouse experience

Inventory control

Communication skills

Driver's license

Multi-tasking

English fluency

Tools

Point of Sale Systems

Inventory software

Job description

Description

GENERAL POSITION SUMMARY:

To seamlessly support all warehouse operations, processes and procedures aligned with executing and maintaining the flow of merchandise from intake to the guest for all Space Needle and CGG retail locations and non-retail departments utilizing the Warehouse’s resources. To support the company’s vision, goals and initiatives while displaying a guest centric attitude in all interactions.

ESSENTIAL FUNCTIONS:

• Utilize all reports provided by Management to pull, transfer, and stock product as required in a highly accurate and efficient manner. Stock to be on warehouse shelves within 24-48 hours upon receiving. Ensure that all receipts, transfers and invoices are accurately processed and checked in.
• Cover areas of the operation as business demand requires and maintain a high degree of flexibility for short notice staffing deficiencies. This includes all Space Needle and CGG properties.
• Ability to set individual goals daily when completing tasks, and have the inner drive to seek out new projects without the need of supervision or constant direction from management.
• Maintain Art Inventory logs to keep levels current at all time. Ensure communication with Chihuly workshop for pickups, shipments and art movement
• Actively participate with Warehouse operations receiving shipments, accurately counting, ticket and staging of received merchandise.
• Assist with receiving in merchandise accurately (Print P.O., count product in to packing list, enter in completed order to on line systems)
• Print and track all vendor current and overdue invoices, responsible for matching and rectifying shipment invoices for quantity and cost discrepancies and to follow up with vendor for updated invoice if needed. Match and combine invoices to P.O. and file to be coded and processed to finance.
• Assist with Retail operation invoicing – making sure monthly accruals are accurate
• Assist with zero and cycle counts weekly and monthly to keep inventory to standards
• Assist with online business printing orders, pulling product, shipping and customer service. Ship orders daily with a sense of urgency while determining most cost effective shipping methods.
• Write up and process out of system any damaged merchandise from stores, go through store damaged merchandise weekly and salvage any resell able items. Partner with Buyers and vendors of any large consistent manufacturing errors to seek credit or replacement.
• Organize, prepare and participate in physical inventories for all retail locations
• Any other job functions related to Retail or Warehouse operations as defined by Management

OTHER RESPONSIBILITIES:

• Adhere to all security, control and safety procedures established by organization. Knowledge of the Fire/Life/Safety procedures
• Ability to work special events, full time, weekends, holidays and cover open shifts
• Document and place all damages according to set procedures. Assist the inventory specialist when needed with the damages and disposal of said merchandise
• Maintain competent working knowledge of the Point of Sales Systems and all other relevant software at the Warehouse as well as Retail and Admissions locations
• Maintain a high degree of communication with the management team

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Experience working in high volume, fast paced retail warehouse environment
• Ability to lift and/or move up to 50 pounds with assistance. Able to occasionally climb, balance, stoop, kneel, crouch or crawl.
• Exceptional written and verbal communication skills in the English language, able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Must demonstrate a “Guest First” attitude at all times. Transforming moments for those within, and outside of the Space Needle
• Technologically savvy, and computer literate
• Have the capability and a valid driver’s license to drive the Company Van
• Able to multi-task and complete projects with deadlines

Full Time, Hourly Position

Starting Rate: $21.30 - $21.30 / hour

• Eligible for a performance-based increase after a successful 90-day review.
• Anticipated hours in fall / winter / spring 5am - 1pm
• Possible hours in summer 4am - 12pm

Benefits include:

• Medical, Dental, Vision, Life, Long Term Disability
• 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
• Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
• Paid Personal Days (10 per year)
• Paid Time Off of 14 days / year based on working 2080 hours / year
• Tuition reimbursement of 50%, up to $2500 / year
• New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
• 25% discount for many purchases at the Space Needle (Retail, Food and Beverage, not applied towards alcohol purchases)
• Charitable Contributions / Matching Gift, up to $200 year
• $50 / month towards orca card or parking

The Space Needle symbolizes the innovative and forward-thinking spirit of Seattle. Our Team Members reflect our inclusive city, diverse country, and multicultural world. As an equal opportunity employer, we make all employment decisions without regard to race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.