Retail Merchandise Department Supervisor

Sierra; Carmel (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

TJX Companies is looking for a retail associate in Carmel, Indiana to support day-to-day store operations. You will assist customers, keep merchandise organized, and help with stocking to ensure a welcoming shopping environment.

Role emphasizes teamwork, strong communication, and adherence to policies to deliver an excellent customer experience and meet store goals.

Qualifications

• Provides excellent customer service to all shoppers.
• Maintains organized store layout and merchandising standards.
• Assists with receiving and stocking processes to keep shelves ready.
• Collaborates with teammates to meet store goals and standards.

Responsibilities

• Creates a positive customer experience on the sales floor.
• Ensures merchandise is tagged, tagged correctly and presented.
• Supports store operations including stocking and backroom organization.
• Promotes store policies and contributes to shrink reduction efforts.

Skills

Customer service

Merchandising

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

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