Retail Merchandise & Customer Experience Coordinator

The TJX Companies, Inc.; Totowa (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJ Maxx in Totowa, NJ is looking for a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, follow loss prevention standards, and keep the store clean, organized, and welcoming while supporting various store areas as needed.

You should have strong communication and organizational skills, be able to multitask, lift heavy objects, and work a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and embodying customer experience principles
• Maintain a clean and organized store environment and follow operating procedures
• Promote credit and loyalty programs and merchandising standards
• Process customer purchases and returns accurately
• Support store recovery and safety initiatives throughout the day
• Assist in other areas as needed to support business needs

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Job description

TJ Maxx in Totowa, NJ is looking for a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, follow loss prevention standards, and keep the store clean, organized, and welcoming while supporting various store areas as needed.

You should have strong communication and organizational skills, be able to multitask, lift heavy objects, and work a flexible schedule to meet business needs.