Retail Merchandise Associate — Customer Experience

The TJX Companies, Inc.; Totowa (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Job summary

The TJX Companies, Inc. is seeking an associate at TJ Maxx Store 1360 in Totowa, NJ to deliver a superior customer experience and support daily store operations. You will engage with customers, process transactions, and uphold merchandising and loss prevention standards.

The role emphasizes strong communication, reliability, and the ability to adapt to a dynamic retail environment while supporting credit and loyalty programs and achieving store goals.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail setting.
• Ability to adapt to changes and lift heavy objects with/without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Ring purchases and returns accurately and maintain loss prevention standards.
• Assist with store operations, merchandising, and recovery as needed throughout the day.
• Promote credit and loyalty programs and uphold merchandising procedures.
• Support safety, cleanliness, and a positive store culture.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking an associate at TJ Maxx Store 1360 in Totowa, NJ to deliver a superior customer experience and support daily store operations. You will engage with customers, process transactions, and uphold merchandising and loss prevention standards.

The role emphasizes strong communication, reliability, and the ability to adapt to a dynamic retail environment while supporting credit and loyalty programs and achieving store goals.