Seasonal Retail Associate — Customer Experience

The TJX Companies, Inc.; East Brunswick Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Bereavement leave

Credit union

Referral bonuses

Cell phone discounts

Pet insurance

Legal insurance

Job summary

TJ Maxx in East Brunswick, NJ is hiring a Customer Service Associate to deliver a highly satisfying customer experience, process purchases, maintain a clean sales floor, and support store operations and loss prevention standards.

You will rotate through store areas, promote credit and loyalty programs, and work a flexible schedule while collaborating with teammates to meet safety, merchandising, and recovery goals in line with company policies.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Job description

TJ Maxx in East Brunswick, NJ is hiring a Customer Service Associate to deliver a highly satisfying customer experience, process purchases, maintain a clean sales floor, and support store operations and loss prevention standards.

You will rotate through store areas, promote credit and loyalty programs, and work a flexible schedule while collaborating with teammates to meet safety, merchandising, and recovery goals in line with company policies.