Retail Merchandise Associate — Customer Experience & Growth

The TJX Companies, Inc.; Bloomington (IN); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/Dental/Vision

Paid holidays/vacation/sick

Job summary

TJ Maxx in Bloomington, IN is hiring to deliver a top-notch customer experience in a fast-paced retail setting. You’ll interact with customers, maintain a clean store, and support various departments to meet business needs while upholding loss prevention standards.

The role emphasizes customer service, teamwork, adaptability, and a positive store culture. A flexible schedule and ability to lift objects are required; prior retail experience is helpful but not mandatory.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to adapt to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and counts change back to customer according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Initiate and participate in store recovery and maintain cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety programs.
• Participate in safety awareness and maintain a safe environment.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Flexibility

Teamwork

Job description

TJ Maxx in Bloomington, IN is hiring to deliver a top-notch customer experience in a fast-paced retail setting. You’ll interact with customers, maintain a clean store, and support various departments to meet business needs while upholding loss prevention standards.

The role emphasizes customer service, teamwork, adaptability, and a positive store culture. A flexible schedule and ability to lift objects are required; prior retail experience is helpful but not mandatory.