Retail Merchandise Associate – Customer Experience Focus

The TJX Companies, Inc.; Lawton (OK); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

The TJ Maxx team in Lawton, OK is seeking a customer-focused Associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and help maintain a clean, organized store environment.

This role supports credit/loyalty programs and adheres to store standards and safety policies. Ideal candidates bring strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfying customer experience through interactions that reflect our customer experience principles.
• Ring purchases/returns accurately and maintain proper cash handling.
• Promote credit and loyalty programs.
• Prepare and stock merchandise for the sales floor following procedures.
• Keep the store clean, organized, and safe for customers and associates.
• Support loss prevention and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multitasking

Retail experience

Job description

The TJ Maxx team in Lawton, OK is seeking a customer-focused Associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, and help maintain a clean, organized store environment.

This role supports credit/loyalty programs and adheres to store standards and safety policies. Ideal candidates bring strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail setting.