Retail Merchandise Associate — Customer Experience & Discounts

The TJX Companies, Inc.; Warrensville Heights (OH); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Paid holidays

Job summary

Marshalls in Warrensville Heights, OH, part of The TJX Companies, is seeking team members to deliver outstanding customer experiences, maintain a clean store, and support operations across departments. You will engage customers, promote loyalty programs, and help keep the sales floor organized in a fast-paced retail setting.

The role requires excellent communication, a flexible schedule, and the ability to lift heavy objects as needed, with a focus on teamwork and customer satisfaction.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to adapt to changes and handle unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Accurately ring purchases/returns and process transactions per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Prepare merchandise for the sales floor and participate in store recovery.
• Support store safety, loss prevention, and adherence to labor laws.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

Marshalls in Warrensville Heights, OH, part of The TJX Companies, is seeking team members to deliver outstanding customer experiences, maintain a clean store, and support operations across departments. You will engage customers, promote loyalty programs, and help keep the sales floor organized in a fast-paced retail setting.

The role requires excellent communication, a flexible schedule, and the ability to lift heavy objects as needed, with a focus on teamwork and customer satisfaction.