Retail Merchandise Associate – Customer Experience

The TJX Companies, Inc.; Monroeville (Allegheny County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Healthcare options

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment in Monroeville, PA. You may work across areas to support business needs and participate in loss prevention, merchandising, and safety programs.

Requirements include strong customer service, adaptability, and teamwork. The role involves handling merchandise, processing transactions, and contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers and peers.
• Supports a positive store culture with honesty, integrity and respect.
• Accurately rings purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures for the sales floor.
• Prepares merchandise for the floor and follows procedures.
• Participates in store recovery throughout the day.
• Maintains store cleanliness and overall organization.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adapt to change

Lifting heavy objects

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment in Monroeville, PA. You may work across areas to support business needs and participate in loss prevention, merchandising, and safety programs.

Requirements include strong customer service, adaptability, and teamwork. The role involves handling merchandise, processing transactions, and contributing to a positive store culture.