Retail Merchandise Associate

The TJX Companies, Inc.; Lake Mary (FL); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Retail Merchandise Associate to join their team in Lake Mary, Florida. The role involves delivering excellent customer service, maintaining store standards, and supporting various operational tasks. Ideal candidates will possess strong communication skills and a flexible approach to work, contributing to a positive store culture.

Benefits

Associate discount

401(k) contributions

Child care discounts

Referral bonuses

Qualifications

• Retail customer experience preferred.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to work a flexible schedule to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment.
• Support store shrink reduction goals and programs.

Skills

Customer service skills

Communication

Organizational skills

Attention to detail

Multi-tasking

Job description

Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

• Model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Process and prepare merchandise for the sales floor following company procedures and standards
• Participate in store recovery and maintain cleanliness standards
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Who We’re Looking For: You

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

Include: Associate discount; EAP; smoking cessation; bereavement; 401(k) contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligibility for additional benefits depends on service or hours worked, including 401(k) match; medical/dental/vision; HSA; life insurance; disability; paid parental leave; holidays/vacation/sick days; insurance discounts; scholarship program; adoption assistance. Benefits are subject to change and provided according to plan terms. Contact your TJX representative for more information.

We promote a supportive work environment, a competitive salary, and equal employment opportunities regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status, or any protected status under applicable law. Reasonable accommodations are provided for qualified individuals with disabilities.

Location

3899 Lake Mary, USA TJ Maxx Store 1100 Lake Mary FL

Compensation

Starting pay range: $13.00 to $13.50 per hour, based on skills, qualifications, and experience.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail