Retail Merchandise Associate

The TJX Companies, Inc.; Jacksonville (NC); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Retail Merchandise Associate to join their dynamic team. This role offers the chance to engage with customers, ensuring a positive shopping experience while maintaining store standards. As part of a supportive work environment, you'll have opportunities for growth and development. With a focus on teamwork and customer satisfaction, this position is perfect for those looking to make an impact in retail. Enjoy competitive pay and a variety of benefits that enhance your work-life balance. Join a company that values diversity and fosters collaboration!

Benefits

Associate discount

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Referral bonuses

Health insurance

Paid parental leave

Scholarship program

Qualifications

• Ability to lift heavy objects with or without reasonable accommodations.
• Flexible schedule to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Maintain a clean and organized store environment.

Skills

Excellent customer service skills

Strong communication skills

Organizational skills

Ability to multi-task

Teamwork

Retail customer experience

Job description

Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc.

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

• Model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and give correct change according to procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and follow procedures
• Process and prepare merchandise for the sales floor
• Participate in store recovery and cleanliness efforts
• Provide and accept recognition and constructive feedback
• Follow labor laws, policies, and procedures
• Support shrink reduction initiatives
• Participate in safety programs and maintain a safe environment
• Perform other duties as assigned

Who We’re Looking For: You

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and adapt to changes
• Ability to lift heavy objects with or without reasonable accommodations
• Effective teamwork with peers and supervisors
• Retail customer experience is preferred

Benefits include:

Associate discount; EAP; smoking cessation; bereavement; 401(k) contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Additional benefits for qualifying employees include: 401(k) match; health insurance; HSA; FSA; life insurance; disability; paid parental leave; holidays/vacation/sick leave; insurance discounts; scholarship program; adoption assistance. Benefits are subject to change and provided according to plan terms. Contact your TJX representative for more info.

We offer a supportive work environment, competitive salary, and benefits. TJX is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities in accordance with applicable laws.

Address

1250 Western Blvd

Location:

USA Marshalls Store 0768 Jacksonville NC

Pay Range:

$12.00 to $12.50 per hour, based on skills, qualifications, and experience.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail