Retail Membership Sales Specialist

AAA Club Alliance; Freehold (NJ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Paid time off and paid holidays

Paid parental leave

401(k) with company match up to 7%

Free AAA Membership

Continual learning reimbursement up to

Competitive incentive pay

Job summary

AAA Club Alliance in Freehold, NJ is hiring a full-time Retail Membership Sales Specialist to drive membership sales and upgrades in-store. You will greet customers, present promotions, upsell add-ons, and process memberships with accuracy.

Requirements include 3+ years in sales and customer service, strong communication, proficiency with computers, and a High school diploma. Notary Public or willingness to obtain within 6 months is preferred.

Qualifications

• Three years of sales and customer service experience.
• Strong written and oral communication skills.
• Proficient with computers and multiple websites/programs.
• Notary Public designation or willingness to obtain within 6 months.
• High school diploma or equivalent.

Responsibilities

• Sell and process new AAA memberships, upsell upgrades and add-ons.
• Drive active engagement with members in-store and via outbound calls.
• Document leads and interactions clearly for future reference.
• Serve as the go-to person in-store for membership inquiries.
• Back up cashiering, tag and title, and IDEMIA services as needed.

Skills

Sales experience

Customer service

Written and verbal communication

Education

High school diploma or equivalent

Notary Public designation or willingness to obtain

Job description

AAA Mid-Atlantic

Freehold, New Jersey, United States

Jul 10, 2026

$20 - $26/hour

AAA Club Alliance is actively hiring for an experienced full-time Retail Membership Sales Specialist! Check out what AAA can offer you:

The starting base compensation for this position is $20.97 to $26.83 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

This position is eligible to earn incentive pay , with an average payout of $162.00 - $500.00 per month.

Store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 3PM; 37.5 Hour Work Week

No Sundays!

Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Position Location Address: 3478 US 9 Freehold, NJ 07728

What our Retail Membership Sales Specialists do:

Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.

Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls. Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.

Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.

Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers

Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What you will need:

Bring a minimum of three (3) years of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.

Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.

Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.

Notary Public designation or willingness to obtain with 6 months of employment.

High school diploma or equivalent required

Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

AAA Club Alliance has over a century of experience providing roadside assistance, insurance, retail, and travel services, fostering a supportive environment for employees and customers alike.

Consumer Services

Company size 1,001-5,000 employees

Company type Nonprofit Founded 1900

Team growth

3,428 employees on LinkedIn

Mar 23 May 26

Footprint

Where they work

Headquarters Wilmington, Delaware

1 River Place, Wilmington, Delaware 19801, US