Retail Manager: Lead Service‑Driven Sales & Team Growth

Bass Pro Shops; Hamburg (Berks County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Hamburg, PA is seeking a Retail Manager to supervise multiple Sales Departments, drive exceptional customer service, and manage merchandising, pricing, and staff development. You will open/close the store, assume Manager on Duty responsibilities, and ensure adherence to company plans and policies.

Responsibilities include staffing, interviewing, training, performance reviews, and maintaining planograms while promoting membership programs and convenient pickup options for

Qualifications

• Minimum 3–5 years in Retail Management with responsibility for one or more Sales Departments.
• Experience with staff interviewing, selection, training, and performance appraisals.

Responsibilities

• Supervise one or more Sales Departments and ensure a world-class customer experience.
• Open and close the store; obtain Manager on Duty responsibilities.
• Maintain planograms and manage inventory and pricing as directed.
• Staff the departments with service-oriented associates; interview, train, schedule and coach.
• Promote programs including CLUB Membership, VOC and In-Store Pick-up.

Skills

Retail management

Staff development

Customer service

Sales planning

Planogram knowledge

Job description

Bass Pro Shops in Hamburg, PA is seeking a Retail Manager to supervise multiple Sales Departments, drive exceptional customer service, and manage merchandising, pricing, and staff development. You will open/close the store, assume Manager on Duty responsibilities, and ensure adherence to company plans and policies.

Responsibilities include staffing, interviewing, training, performance reviews, and maintaining planograms while promoting membership programs and convenient pickup options for