Retail Manager in Training - Store Leadership Track

Liquor Stores USA; Anchorage (AK); On-site; USD 28,000 - 34,000; Full time

Job summary

Afognak Native Corporation is seeking a Manager in Training for the Brown Jug Anchorage Area. The role trains to become a Brown Jug Store Manager or Operations Manager in Anchorage and focuses on customer experience, leadership, and operational excellence.

You will learn the store's end-to-end operations, supervise staff, and drive financial performance while upholding safety and regulatory standards.

Qualifications

• Minimum of 3-years’ experience in retail environment.
• Minimum of 3-years’ supervisory and/or management experience (preferred).
• TAP or Rserving Certification.
• First-Aid Certificate is considered an asset but not required.

Responsibilities

• Create awork culture that makes your store an inviting place to work
• Be a role model who coaches, mentors, and inspires team members
• Delegate tasks to team members and set priorities
• Communicate clearly to team, leading effective huddles/meetings/coaching sessions
• Participate in store recruitment and create succession plans for the store
• Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements
• Complete and hold team accountable to complete required training within allocated time frames
• Create and/or monitor the creation of efficient weekly store schedules for both sales and support functions
• Deliver exemplary customer service
• Utilize the 5 Non-Negotiables: Greet, Engage, Build, Add-on, and Thank
• Help Store Manager resolve customer complaints regarding sales and service
• Review customer surveys and manage appropriately
• Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager
• To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store
• Follow the business needs using the heat map of customer flow

Skills

Leadership

Communication skills

Team management

Education

High School Diploma

TAP or Rserving Certification

First-Aid Certificate

Job description

Afognak Native Corporation is seeking a Manager in Training for the Brown Jug Anchorage Area. The role trains to become a Brown Jug Store Manager or Operations Manager in Anchorage and focuses on customer experience, leadership, and operational excellence.

You will learn the store's end-to-end operations, supervise staff, and drive financial performance while upholding safety and regulatory standards.