Retail Manager in Training: Lead Stores & Service

Hibbett; Hiram (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Hiram, GA is seeking a Manager in Training to assist the Store Manager with store operations and sales initiatives. You will become knowledgeable across departments and help execute plans to meet store goals while delivering outstanding customer service.

In this role you will step in during the Store Manager’s absence, lead by example, and promote Hibbett services and merchandise. A strong focus on the customer experience and sales performance is essential for success.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail with ability to handle multiple tasks.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as acting Store Manager in their absence.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high quality customer service according to manuals.
• Perform general administrative duties and assist with Store Manager responsibilities.
• Deliver exceptional customer service and promote products and services.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Adaptability

Job description

Hibbett Retail, Inc. in Hiram, GA is seeking a Manager in Training to assist the Store Manager with store operations and sales initiatives. You will become knowledgeable across departments and help execute plans to meet store goals while delivering outstanding customer service.

In this role you will step in during the Store Manager’s absence, lead by example, and promote Hibbett services and merchandise. A strong focus on the customer experience and sales performance is essential for success.