Retail Manager in Training Full Time - Madison West

Sun Tan City; Madison (WI); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Employee Discounts

Professional Development & Training

Casual Dress Code

Free Company Apparel

Free Tanning

Free Spray Tanning

Free Wellness Spa Services

Wellness Reimbursement option

Outside Retailer Discounts

Job summary

Sun Tan City in Madison, WI is seeking a Salon Director in Training to drive store performance, deliver exceptional client service, and uphold operational excellence. You will supervise Tanning Consultants, coach the team, and lead by example to meet productivity goals and create a welcoming, results-driven environment.

Ideal candidates have management or sales experience, strong leadership, and customer service background.

Qualifications

• Management or sales experience required.
• Beauty industry or customer service experience preferred.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong leadership, coaching and mentoring skills.

Responsibilities

• Monitor and manage daily salon operations in a fast-paced environment.
• Lead by example to ensure client-centric service and sales goals.
• Maintain a clean, professional salon environment.
• Set clear goals for team members and provide coaching and feedback.
• Generate reports, manage inventory, and assist with salon director functions.
• Help control revenue and labor costs while maintaining high service levels.
• Ensure staffing levels support productivity and customer service.

Skills

Management experience

Sales experience

Customer service

Leadership

Coaching

Team supervision

Tools

Word

Excel

Outlook

Job description

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [e-mail]. NOTE: This email is for accommodation requests ONLY. Any other inquiries will not receive a response.

Earn up to $23.00/hr!
Base Pay - $19.00/hr or more + performance and store bonuses = average $23.00/hr *

While $20.00 an hour is not guaranteed, it reflects the average earnings of management who meet all performance and training criteria. We reward strong performance, reliability, and leadership with ongoing and monthly bonus opportunities!

Benefits

• Health Insurance options (Medical, Dental, Vision)
• Life Insurance & Disability Coverage options
• Paid Time Off (PTO)
• Flexible Scheduling
• 401(k) with Company Match
• Daily Pay Options
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Company Apparel
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services
• Employee Wellness Programs w/yearly $125 reimbursement option
• Exclusive Discounts at Outside Retailers

Company Overview

• Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2,200 individuals.
• We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

• Monitor and manage daily operations of the salon in a fast‑paced environment.
• Lead by example in all company operations including creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5‑day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.