Retail Manager in Training Full Time

Sun Tan City; Fort Wayne (IN); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health Insurance

Life & Disability Insurance

Paid Time Off

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Employee Discounts

Training & Development

Casual Dress Code

Free Company Apparel

Free Tan Services

Wellness Programs

Exclusive Discounts

Job summary

Sun Tan City in Fort Wayne, IN seeks a Salon Director in Training to drive store performance and elevate client service. You will supervise Tanning Consultants, model exceptional operations, and lead the team toward ambitious productivity goals.

The role requires management or sales experience, with preference for beauty or customer service background. It offers growth opportunities, robust benefits, and a dynamic work environment.

Qualifications

• Management or sales experience required.
• Beauty Industry or customer service experience preferred.
• Strong leadership and mentoring abilities.
• Ability to coach and develop Team Members.

Responsibilities

• Monitor and manage daily salon operations in a fast-paced environment.
• Lead by example to create a client-centric experience and meet sales goals.
• Maintain a professional, clean salon environment.
• Set goals for Team Members and provide coaching and feedback.
• Generate sales reports and assist with inventory and salon duties.
• Help manage revenue and expenses and staffing for productivity.
• Ensure strong customer service while controlling labor costs.
• Work nights and weekends; 5‑day week (~35–45 hours).

Skills

Leadership

Customer service

Sales

Coaching

Team building

Problem solving

Time management

Tools

Word

Excel

Outlook

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [e-mail]. NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response.

Earn up to $20.00/hr!

Base Pay - $15.00/hr or more + performance and store bonuses =average $20.00/hr *

*While $20.00 an hour is not guaranteed, it reflects the average earnings of management who meet all performance and training criteria. We reward strong performance, reliability, and leadership with ongoing and monthly bonus opportunities!

We're looking for motivated leaders to join our management team at Sun Tan City. If you have retail management experience, strong customer service skills, and a passion for team leadership, this is your opportunity to grow your career.

Top Benefits and Perks

• Health Insurance options (Medical, Dental, Vision)
• Life Insurance & Disability Coverage options
• Paid Time Off (PTO)
• Flexible Scheduling
• 401(k) with Company Match
• Daily Pay Options
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Company Apparel
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services
• Employee Wellness Programs w/yearly $125 reimbursement option
• Exclusive Discounts at Outside Retailers

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5‑day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.