Retail Manager in Training Full Time - Goodlettsville

Sun Tan City, LLC; Goodlettsville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Salon Director in Training at a leading family-owned tanning salon chain. In this exciting role, you'll drive store performance, foster exceptional client service, and maintain operational excellence. You'll manage and supervise Tanning Consultants, ensuring a clean and professional environment while achieving productivity goals. This position offers a fantastic opportunity for advancement in a fun and positive workplace where you'll develop valuable skills and build lasting relationships. If you're passionate about leading a team and creating memorable client experiences, this role is perfect for you!

Benefits

Disability (Short term & Long Term)

Daily Pay Option

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Qualifications

• Management and sales experience required, preferably in beauty or customer service.
• Strong leadership and organizational skills are essential for success.

Responsibilities

• Monitor daily salon operations and lead by example for client-centric service.
• Provide coaching and feedback to improve team performance and achieve goals.

Skills

Management experience

Sales experience

Customer service

Problem-solving skills

Organizational skills

Leadership skills

Team building skills

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Disability (Short term & Long Term)
• Daily Pay Option
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience:

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements:

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.