Retail Manager - General Gritts

Snowbird Operations LLC; Snowbird (UT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free ski pass

Discounts at Snowbird restaurants

Medical, dental, vision, and accident

401(k) retirement plan

Discounts with Powdr partner resorts

Free employee transportation: UTA bus,

Snowbird Shuttle

Job summary

Snowbird is seeking a Retail Manager for General Gritts at Snowbird Center to lead daily operations in a high-traffic store that includes a deli, grocery, liquor, and retail space. You will manage a diverse team, drive sales, maintain service standards, and ensure smooth operations across all departments while balancing guest experience with budget goals.

This full-time, year-round role requires strong leadership, inventory management, and scheduling skills, with weekend and holiday availability

Qualifications

• 2–4 years of retail, grocery, or food service management experience.
• Ability to lead a team and drive sales in a high-traffic store.
• Experience with inventory, ordering, and scheduling.
• Must be 21+ and able to work weekends/holidays.

Responsibilities

• Lead and support a team of up to 20 employees.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Oversee store operations including inventory, ordering, merchandising, and cleanliness across all departments.
• Maintain a safe, sanitary, and organized environment for guests and employees.
• Monitor and manage labor, food, and supply costs to meet budget goals.
• Conduct and support regular inventory counts and ordering processes.
• Ensure compliance with food safety, alcohol handling, and company policies.
• Work floor shifts regularly, balancing leadership responsibilities with hands-on customer service.
• Collaborate with other managers to optimize product mix, promotions, and guest experience.
• Uphold Snowbit’s standards for professionalism, appearance, and guest interaction.

Skills

Leadership

Inventory management

Scheduling

Customer service

Food safety

Communication

Tools

YellowDog

Coupa

Square

Mashgin

Word

Excel

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

Title: Retail Manager – General Gritts

Location: Snowbird Center

Status: Year-Round, Full-Time, Salary

Schedule: Varies Must be able to work weekends, holidays, and a flexible schedule based on business needs.

Summary

As the Retail Manager of General Gritts, you’ll lead daily operations for a dynamic, high-traffic store that includes a deli, grocery, liquor, and retail space. You’ll manage a diverse team, drive sales, maintain high standards for service and cleanliness, and ensure smooth, efficient operations across all departments.

What You’ll Do

• Lead and support a team of up to 20 employees, including cashiers and deli staff.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Oversee store operations including inventory, ordering, merchandising, and cleanliness across all departments.
• Maintain a safe, sanitary, and organized environment for guests and employees.
• Monitor and manage labor, food, and supply costs to meet budget goals.
• Conduct and support regular inventory counts and ordering processes.
• Ensure compliance with food safety, alcohol handling, and company policies.
• Work floor shifts regularly, balancing leadership responsibilities with hands-on customer service.
• Collaborate with other managers to optimize product mix, promotions, and guest experience.
• Uphold Snowbit’s standards for professionalism, appearance, and guest interaction.

What You Need To Get The Job Done

• 2–4 years of experience in retail, grocery, or food service management.
• Strong leadership skills with the ability to motivate and develop a team.
• Experience with inventory, ordering, and scheduling.
• Ability to safely operate kitchen equipment, including meat slicers and other appliances.
• Familiarity with or ability to learn YellowDog (inventory management), Coupa (procurement), Square (point of sale), Mashgin (self serve point of sale), Microsoft Word and Excel.
• Ability to manage sensitive guest information in compliance with company policies.
• Strong communication, organization, and problem-solving skills.
• Must be at least 21 years of age.

Work Schedule

Schedule varies and may include early mornings, evenings, weekends and holidays.

Working Conditions

Must be prepared to stay overnight during road closures. May experience high guest volumes, tight deadlines, winter weather, and frequent interruptions. Frequent standing, lifting, and multitasking in a fast-paced environment.

Why Work Here

• Free ski pass and comp ticket benefits
• Discounts at Snowbird restaurants, retail shops, lodging, daycare, and Mountain School
• Medical, dental, vision, and accident insurance (based on position)
• 401(k) retirement plan
• Discounts with Powdr partner resorts
• Free employee transportation: UTA bus, rideshare vans, Alta Shuttle and Snowbird Employee Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.