SeventyOne General Manager - Snowbird

Snowbird; Snowbird (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Ski pass and comp tickets

Employee discounts at Snowbird venues

Medical, dental, vision coverage

401k

Partner discounts

Free transportation to work

Job summary

Snowbird is seeking a General Manager for SeventyOne Restaurant and Lounge inside The Cliff Lodge. You will lead both front-of-house and room-service operations in partnership with the Outlet Executive Chef, delivering exceptional guest experiences, meeting financial goals, and promoting a positive, high-performing culture throughout the outlet and Food & Beverage.

You will oversee staffing, training, compliance, and collaboration with hotel teams to ensure seamless dining and lodging

Qualifications

• Associate's degree or equivalent hospitality/restaurant leadership experience preferred.
• Minimum 2–4 years of progressive restaurant/hospitality leadership experience.
• Must be at least 21 years old.
• Demonstrated ability to lead diverse teams and manage guest relations.
• Proven financial management skills including budgeting, forecasting, and cost controls.
• Current ServSafe Food Handler Certification and Utah Alcohol Server Training.

Responsibilities

• Lead SeventyOne team to deliver exceptional food and beverage experiences.
• Foster a positive, inclusive, and high-performing culture with accountability and development.
• Drive revenue growth, labor management, inventory control, and cost optimization.
• Monitor daily revenue, review profit and loss statements, and assist with budgeting/forecasting.
• Ensure SOPs are followed and regulatory compliance maintained across health, safety, and licensing.
• Recruit, coach, and develop staff; conduct annual performance reviews with thorough documentation.
• Collaborate with the Outlet Executive Chef to align front- and back-of-house operations.

Skills

Leadership

Budgeting

Forecasting

Guest service

Education

Associate's degree in Hospitality or related

Tools

POS systems

Scheduling software

MS Office

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE: General Manager - SeventyOne

LOCATION: SeventyOne Restaurant and Lounge, located inside The Cliff Lodge at Snowbrid

STATUS: Full-time Year Round

SCHEDULE: Schedules vary based on business levels and season, must be available for all shifts including weekends and holidays.

SUMMARY

The General Manager of SeventyOne Restaurant, in partnership with the Outlet Executive Chef, leads all aspects of restaurant and room service operations to deliver exceptional guest experiences, achieve financial goals, and foster a positive, inclusive, and high-performing culture throughout the outlet and Food & Beverage department. Together, they provide leadership for front-of-house and culinary teams, ensuring operational excellence, employee engagement, regulatory compliance, and the highest standards of food, beverage, and hospitality. This role champions team development, collaboration, and continuous improvement while supporting the success of SeventyOne Restaurant and Snowbird's hospitality mission.

WHAT YOU WILL DO

• Lead and inspire the SeventyOne team to deliver exceptional and memorable food and beverage experiences that exceed guest expectations.
• Foster a positive, inclusive, and high-performing culture built on accountability, teamwork, recognition, communication, and professional development.
• Drive financial performance through revenue growth, labor management, cost controls, inventory management, and operational efficiencies.
• Monitor daily revenue performance, review monthly profit and loss statements, and contribute to annual budgeting and forecasting processes.
• Ensure all department Standard Operating Procedures (SOPs) are consistently followed through effective leadership, training, and accountability.
• Maintain compliance with all health, sanitation, food safety, workplace safety, and DABS regulations, including licensing, certifications, recordkeeping, and responsible alcohol service practices.
• Oversee front-of-house inventory programs and implement controls to minimize waste, loss, and product shortages.
• Manage staffing levels and scheduling to support operational needs throughout seasonal business fluctuations.
• Provide visible leadership during daily operations, special events, and peak service periods to ensure efficient execution and guest satisfaction.
• Maintain a strong presence on the restaurant floor, actively engaging with guests, addressing concerns, and ensuring service excellence.
• Oversee room service operations and partner with hotel teams to coordinate guest amenities and deliver a seamless lodging and dining experience.
• Partner with the Outlet Executive Chef to align front-of-house and back-of-house operations, ensuring consistency, communication, and efficiency.
• Conduct regular one-on-one meetings with restaurant leaders and team members, leveraging feedback to improve operations, employee engagement, and guest satisfaction.
• Recruit, coach, mentor, and develop team members while creating growth opportunities and succession plans for future leaders.
• Conduct annual performance reviews and maintain documentation supporting recognition, coaching, and performance management initiatives.
• Maintain accurate training, certification, licensing, and compliance records for all restaurant employees.
• Collaborate with the Group Sales team and resort departments to execute events and maximize restaurant utilization and revenue opportunities.
• Partner with senior Food & Beverage leadership to support Interlodge operations, weather-related closures, and other resort-specific operational challenges while ensuring guests continue to receive safe, professional, and hospitable service.
• Promote a positive department and resort-wide culture through collaboration, communication, and strong partnerships across all Snowbird departments.
• Utilize guest feedback, team insights, and operational data to drive continuous improvement throughout the operation.

WHAT YOU WILL NEED TO GET THE JOB DONE

• Associate's degree in Hospitality Management, Business Administration, Culinary Management, or a related field preferred.
• Equivalent combination of education and relevant hospitality, restaurant, or food and beverage management experience may be substituted for formal education.
• Minimum of 2-4 years of progressive restaurant, hospitality, or food and beverage leadership experience.
• Must be at least 21 years of age.
• Demonstrated ability to build positive relationships and interact professionally with guests, team members, and colleagues across all departments.
• Strong leadership, coaching, employee development, and team-building skills.
• Proven financial management skills, including budgeting, forecasting, labor management, inventory control, and COGS analysis.
• Strong organizational, planning, communication, and time-management skills with the ability to prioritize competing operational demands.
• Experience managing high-volume restaurant operations and balancing dine-in, bar, takeout, room service, and special event service.
• Current ServSafe Food Handler Certification, Utah Alcohol Server Training (Tips Certification), and ability to meet all DABS licensing and background check requirements.
• Knowledge of food, beverage, wine, and hospitality service standards.
• Strong interpersonal, communication, conflict-resolution, and guest recovery skills.
• Demonstrated analytical and mathematical skills related to restaurant operations, budgeting, and financial reporting.
• Proficiency with restaurant POS systems, scheduling software, inventory management systems, and Microsoft Office applications.
• Ability to exercise sound judgment and make effective decisions within established policies and operational guidelines.
• Ability to securely handle confidential employee, guest, financial, and credit card information in accordance with PCI DSS standards and company policies.
• Knowledge of PCI DSS requirements and best practices is preferred.
• Ability to work flexible schedules, including evenings, weekends, holidays, and emergency resort operations.
• Ability to thrive in a fast-paced mountain resort environment while maintaining a commitment to safety, hospitality, team culture, and operational excellence.

WORK SCHEDULE

• Shifts vary, based on business needs.
• Weekends and holidays required, depending on business levels.

WORKING CONDITIONS

• Must be prepared to stay overnight, if necessary, on occasional times of road closures.
• May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
• Must be able to lift 35 lbs.
• Must be able to carry trays and other items needed for service.
• Must be able to stand for long periods of time.
• Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
• Must be able to stand/walk during your shift.

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance - benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, vans and Employee Blue Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.