Retail Manager — Flexible Hours, Growth & Impact

America's Thrift Stores; Alabama; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

On-demand pay

Flexible scheduling options

Monday–Friday day shift schedules

Medical, dental, and vision insurance

Employee discounts

Paid time off

Career growth and advancement

So much more!!

Job summary

America’s Thrift Stores is seeking a Retail Manager to lead daily store operations, coach a diverse team, and drive sales and customer satisfaction. You will work closely with the Manager III to optimize merchandising, donation flow, and community engagement across our stores in Alabama and the region.

A strong leader with excellent communication thrives in a fast-paced, results-driven environment. The role emphasizes loss prevention, cash handling, and a positive workplace culture, with

Qualifications

• 3+ years of experience in a retail management, logistics, or operations role.
• Strong leadership and team-building skills with a proven ability to motivate, coach, and develop team members.
• Excellent communication, organizational, and problem-solving abilities.
• Proficiency in Microsoft Office Suite and familiarity with point-of-sale (POS) systems.

Responsibilities

• Assist in recruiting, hiring, training, and developing store team members, including supervisors and stock associates.
• Provide coaching, performance evaluations, and development plans to enhance team productivity and engagement.
• Foster a positive and inclusive work environment that promotes teamwork, motivation, and career growth.
• Lead by example in delivering outstanding customer service and training team members on best practices.
• Address and resolve customer inquiries, concerns, and complaints professionally and efficiently.
• Build strong relationships with customers and the local community to drive brand loyalty and repeat business.
• Support sales targets by optimizing merchandising strategies, creating an engaging shopping environment, and promoting upselling opportunities.
• Assist in overseeing daily store operations, including opening and closing procedures and maintaining a clean, organized, and visually appealing store.
• Manage inventory control, product quality, and loss prevention efforts to minimize shrinkage and optimize sales.
• Ensure accuracy in cash handling, deposits, and financial reporting.
• Enforce company policies, procedures, and safety regulations while conducting regular audits and compliance checks.
• Collaborate with People & Culture and Asset Protection on investigations and corrective actions when necessary.
• Support donation processing by ensuring efficient intake, organization, and donor engagement.
• Work closely with the Manager III and store leadership team to enhance store performance through optimized donation flow and a positive donor and shopping environment.

Skills

Leadership

Team-building

Communication

Problem-solving

Multitasking

Microsoft Office

POS Systems

Driver's license

Tools

Microsoft Office Suite

POS systems

Job description

America’s Thrift Stores is seeking a Retail Manager to lead daily store operations, coach a diverse team, and drive sales and customer satisfaction. You will work closely with the Manager III to optimize merchandising, donation flow, and community engagement across our stores in Alabama and the region.

A strong leader with excellent communication thrives in a fast-paced, results-driven environment. The role emphasizes loss prevention, cash handling, and a positive workplace culture, with