Retail Manager: Customer-Driven Ops Lead

Sodexo; Baton Rouge (LA); On-site; USD 49,000 - 63,000; Full time

Job summary

Sodexo in Baton Rouge, LA seeks a Retail Manager 2 to lead production and frontline operations at Our Lady of the Lake. The role centers on delivering excellent customer service, guiding teams, and managing resources to ensure smooth daily operations.

You will coach frontline staff, oversee cash handling and POS systems, and ensure merchandising and safety standards are maintained while partnering with vendors to keep products flowing and displays engaging.

Qualifications

• Education Requirement: High school/GED or equivalent
• Related Experience: 1 years

Responsibilities

• Lead and develop frontline staff to deliver daily retail operations
• Manage cash handling procedures and ensure POS accuracy
• Drive customer satisfaction and ensure displays are engaging and merchandising is up to date
• Plan, prioritize, and adapt tasks in a fast-paced environment
• Coach and develop teams to achieve operational excellence
• Maintain a safe, clean, and organized workspace in compliance with sanitation standards

Job description

Sodexo in Baton Rouge, LA seeks a Retail Manager 2 to lead production and frontline operations at Our Lady of the Lake. The role centers on delivering excellent customer service, guiding teams, and managing resources to ensure smooth daily operations.

You will coach frontline staff, oversee cash handling and POS systems, and ensure merchandising and safety standards are maintained while partnering with vendors to keep products flowing and displays engaging.