Retail Manager & Assistant Manager

Red Raider Outfitter; Lubbock (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discount on Texas Tech merch

Career growth

Overtime pay during peak seasons

Dynamic work environment

Job summary

Red Raider Outfitter in Lubbock, TX is seeking a Retail Manager & Assistant Manager to lead the team, deliver outstanding guest service, and embrace the Texas Tech spirit.

This role oversees store operations, inventory, merchandising, and sales targets; you will coach staff, ensure a welcoming atmosphere, and drive productivity.

The position is full-time with holiday and game-day hours, offers competitive pay and growth opportunities, and celebrates the Red Raider fan experience.

Qualifications

• Experience in retail management or supervisory roles.
• Full-time availability; holidays/game days as needed.
• Excellent communication, organizational, and problem-solving skills.
• Ability to lead by example and drive productivity and customer satisfaction.

Responsibilities

• Lead and inspire the team to deliver outstanding guest service and reflect the Texas Tech spirit.
• Oversee store operations including inventory management, merchandising, and sales targets.
• Assist customers with expert product knowledge and Texas Tech merchandise.
• Promote Red Raider Outfitter values and create an immersive fan experience.
• Collaborate to maintain a positive, motivated work environment.

Skills

Retail leadership

Customer service

Communication

Job description

Job description

Are you a passionate Texas Tech fan with exceptional leadership skills? Do you have a strong commitment to delivering outstanding guest service? We are seeking a dedicated and professional Retail Manager & Assistant Manager to join our team at Red Raider Outfitter, where you can combine your love for Texas Tech with a rewarding career in retail management.

Key Responsibilities

• Lead and inspire the team, ensuring a high standard of customer service and fostering a positive, energetic store environment that reflects the Texas Tech spirit.
• Oversee all aspects of store operations, including inventory management, visual merchandising, and sales targets, while maintaining a welcoming and professional atmosphere.
• Assist customers in finding the perfect Texas Tech merchandise, providing expert advice and product knowledge to enhance the shopping experience.
• Promote and uphold the values and traditions of Red Raider Outfitter, creating an immersive experience for fans and customers.
• Collaborate with the team to maintain a positive work environment, focusing on motivation, team development, and goal achievement.

Qualifications

• Strong passion for Texas Tech University with a deep understanding of the community and culture.
• Proven experience in retail management or supervisory roles, with a focus on customer service and team leadership.
• Availability to work full-time, with extended hours on holidays and game days as needed.
• Excellent communication, organizational, and problem-solving skills.
• Ability to lead by example, fostering a team-oriented environment that drives productivity and customer satisfaction.

Perks

• Competitive salary
• Employee discount on Texas Tech merchandise and complimentary game day apparel.
• Opportunity for career growth and advancement within the company.
• Opportunity for overtime pay during peak seasons.
• A dynamic work environment where your passion for Texas Tech can shine.

If you are a dynamic, customer-focused leader who embodies the spirit of Texas Tech, we encourage you to apply today. Join us at Red Raider Outfitter and help create a memorable shopping experience for all Red Raider fans. WRECK'EM!

Job Type: Full-time

Application Question(s)

• Are you able to work All Texas Tech Football Home Games?

Experience

• Sales: 5 years (Required)
• Management: 2 years (Required)

Work Location: In person