Retail Manager

Puma Energy; Terminal (UT); On-site; USD 180,000 - 300,000; Full time

Job summary

Puma Energy seeks a senior leader to strategically manage and grow its global retail operations, overseeing revenue and profit growth, evaluating acquisitions, and driving new projects. In this role, you will coach staff, optimize networks, set targets, negotiate contracts, and ensure safety, compliance and high service standards across multiple locations.

You will work with regional teams to deliver best-in-class sites, develop talent, and drive performance through data-driven decision making

Qualifications

• University degree in Business Administration, Engineering or related fields (required).
• Minimum 5 years’ experience in senior management in retail/downstream sectors.
• Proven project management skills and strong business knowledge.

Responsibilities

• Achieve and exceed EBITDA, OPEX, CAPEX targets for Retail.
• Coach staff with structured development of retail networks through growth/optimization.
• Benchmark and challenge the organization to maximize results and opportunities.
• Ensure customers are delighted by Puma Retail services.
• Lead contract negotiations and contract management execution.
• Develop sales training framework for attitudes, skills and competencies.
• Lead network development to grow the retail network profitability.

Skills

Sales & business development

Leadership

Project management

Negotiation

Budgeting & planning

People management

Education

University degree in Business Administration or Engineering

Job description

Function: Strategically manage and grow a safe and profitable retail operation, integrate the acquisitions of retail business and maximizing revenues and profits. Evaluation, development, execution and administration of new projects.

Key Responsibilities

• Achieve and exceed stated objectives (EBITDA, OPEX, CAPEX) for Retail business.
• Ensure best results by coaching and supporting staff with structured development of retail networks through growth and/or optimization.
• Consistently benchmark and positively challenge the organization to maximize results and opportunities.
• Ensure customers are delighted by interaction with Puma retail services.
• Achieve and ensure HSE culture is exhibited and practiced in the running of retail operations and in accordance with Puma standards.
• Achieve and exceed all projects assigned as much as possible to reinforce and expend opportunities with partnership to more opportunities in the country.
• Ensure locations, layouts, offerings and operating platforms are world class in quality and optimized for the market.
• Comply with partnership requirement to open best locations in multiple geographical locations without limiting logistical needs for the future.
• Assist with the structure set up on all required levels.
• Deploy best practice and the tools identified with management for administration and delivery of Network Planning and Channel management needs.
• Align engineering and maintenance needs with consistent and complimentary policies, processes and tools.
• In collaboration with those responsible for Network Planning, pricing, sales & marketing in the region, define sales profile, targets, KPIs, campaign and drive the Organisation to deliver the company retail strategy in: Volume and margins (fuels, lubes, cards) Site profitability Fuel card sales contribution to sales Operation excellence Lead contract negotiations and contract management execution Global sales campaign and motivation programs
• Develop sales training framework (attitudes, skills and competencies)
• Manage relationships with internal and external support and grow staff capabilities
• Set up process for divesting and discarding the tail end company owned stations and real estate in assigned location.
• Lead process of network development to grow the retail network profitably as per set targets.

Requirements

• Experience: University degree in Business Administration, Engineering or related fields Minimum of 5 years’ experience in senior management in similar positions or relevant field Significant retail experience in Downstream Proven record of good project management skills Solid downstream business knowledge
• Skills: Sales and business development Business Analysis People management Leadership skills Project management Property management Legal procedures Negotiation Budgeting and planning Problem Solving and Decision making Environment, Health and Safety management Contractor Management Tender Procedures Standards and Legislation Quality Assurance Work planning and control Procurement policies and processes Communication, interpersonal and influencing skills
• Competencies: Strong conceptual thinking with ability to see the bigger picture and seize well evaluated opportunities. Analytical and strategic thinking are key Leadership and communication competencies to build and share vision, motivate, coach, performance guidance, deliver through others, lead from the front. Strong analytical skulls which would provide consistent investment returns, risk management focus to minimize less controllable market exposure (i.e. price swings, cost of inventories, supply options, investment considerations). Ability to successfully manage people Decision making and problem-solving skills Planning and organization Ability to motivate the team Leadership and negotiation skills Can do approach and track record of making things happen

Puma Energy is a leading global energy business which supplies, stores and distributes petroleum products in 48 countries across six continents. Founded in 1997, Puma Energy has its headquarters in Singapore and Geneva and employs over 8,000 people globally with regional hubs in South Africa, Puerto Rico, Australia and Estonia and have recently setup a Global Delivery Center in Mumbai, India. Puma Energy has a network of 100 storage terminals, more than 3,000 retail sites, and a presence at over 80 airports. Our mission is to energize communities to help drive growth and prosperity by sustainably serving our customers’ needs in high potential countries around the world