Retail Manager

TouchPoint Support Services; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

FSAs

Job summary

TouchPoint is seeking a Retail Manager to lead the daily operations of our food service unit, overseeing staff, cash controls, payroll, and training of hourly team members. The role requires strong leadership and a focus on customer satisfaction, safety, and efficient resource use.

The position involves managing budgets, forecasting, and financial reporting while staying current with market trends and program rollouts in collaboration with marketing and culinary teams.

Qualifications

• Degree in culinary arts or related field preferred.
• Three+ years supervisory experience in food service operations.
• Healthcare/senior living experience desirable.
• Knowledge of food trends, cost controls, sanitation and presentation.

Responsibilities

• Oversees daily administrative and operational tasks.
• Manages staff and scheduling across the unit.
• Develops budgets, forecasts, and financial reporting.
• Mollows market trends and client expectations.
• Controls costs and expenditures for the account.
• Ensures sanitation and safety of the unit.
• Purchases and manages inventory.
• Rolls out new culinary programs with marketing and culinary teams.
• Acts as liaison with the client.

Skills

Leadership

Staff management

Communication

Budgeting

Forecasting

Financial reporting

Microsoft Office

ServSafe Certified

Education

Culinary degree

AA degree + related experience

Tools

Microsoft Office Suite

Job description

TouchPoint

Salary:

Other Forms of Compensation:

Pay Grade: 12

TouchPoint provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

TouchPoint is a member of Compass Group USA

Job Summary

The Retail Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. Our Retail Managers are responsible for the successful retail/cafeteria operation of Food & Retail Managers will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members. They also ensure customer satisfaction and good public relations through the safe and efficient uses of resources.

Key Responsibilities

• Oversees daily administrative and operational tasks
• Handles all aspects of staff management
• Manages all financials including budget development, forecasting, and financial reporting
• Maintains knowledge of the market place and trends
• Manages cost controls and control expenditures for the account
• Oversees sanitation and safety of assigned unit(s)
• Purchases and manages inventory
• Rolls out new culinary programs in conjunction with Company marketing and culinary team
• Acts as the direct liaison with the client

Preferred Qualifications

• Culinary degree preferred, or A.A. Degree plus related experience
• Three or more years supervisory experience in food service operations
• Supervisory experience in a healthcare, senior living, retirement or related environment desirable
• Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Leadership, management and coaching skills
• Communication skills both written and verbal
• Financial, budgetary, accounting and computational skills
• Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
• ServSafe® Certified

Equal Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet InsuranceCommuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1561695