Retail Loss Prevention Lead

Dick's Sporting Goods; Annapolis (MD); On-site; USD 26,863 - 39,261; Part time

Job summary

Dick's Sporting Goods is seeking a Loss Prevention team member in Annapolis, Maryland to ensure security and mitigate losses through customer engagement and compliance monitoring. The role requires monitoring store activity for theft while fostering a safe environment for customers and teammates.

Qualified candidates will have 1–3 years of loss prevention experience. The position offers a targeted pay range of $19.50 – $28.50 per hour, depending on experience and location. Join us to help create a welcoming shopping experience.

Qualifications

• 1–3 years of prior experience in Loss Prevention preferred.

Responsibilities

• Mitigate and reduce losses through deterrence of external theft.
• Model customer engagement behaviors to deter shoplifters.
• Assist in monitoring store compliance with safety and operational controls.
• Complete detailed incident reports for theft recovery.
• Create an inclusive store environment.

Education

1–3 years of prior Loss Prevention or educational experience in Loss Prevention (preferred)

Job description

Role Responsibilities

• Serve primarily to mitigate and reduce losses through deterrence of external theft and execution of key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters while providing service to all customers.
• Act in compliance with the Company policy "Engaging Law Enforcement" when all attempts at service do not deter theft.
• Assist in monitoring store compliance with safety, operational controls, and Merchandise Expose Standards (MES) execution.
• Assist in external/internal investigations and promote store awareness around addressing theft and operational controls.

Internal and External Theft Deterrence and Awareness

• Monitor customer and teammate traffic for potential theft activity while following Company standards of dress code and addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
• Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follow up with local authorities for after-the-fact external case resolution and prosecution.
• Create an inclusive in-store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Require 100% ability to walk sales floor, stockrooms, and office areas during the duration of shift.
• Ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

• Support, promote and actively demonstrate company values related to customer engagement.
• Provide ad hoc support for the general needs of the business as necessary.
• Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
• Assist store Shrink Coach with the execution of the Shrink Business Plan on a limited basis.
• Conduct MES sweeps, fitting room checks, and safety standards when athlete traffic is slow.
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintain confidentiality of all Company information.

Team Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality / Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

Qualifications

• 1–3 years of prior Loss Prevention or educational experience in Loss Prevention (preferred).

Benefits & Pay Range

Targeted Pay Range: $19.50 – $28.50. Starting rate of pay may vary based on location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Additional Requirements

Based on the location of the House of Sport, you may be required to submit relevant state‑mandated clearances to supervise minors.