Retail Loss Prevention Investigator

The TJX Companies, Inc.; Watertown (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

Marshalls within The TJX Companies, Inc. in Watertown, MA is seeking a Store Loss Prevention Associate. You will complete daily loss prevention tasks, maintain relations with store management, and conduct apprehensions per policy.

You will communicate with associates on shrink initiatives, observe and deter theft, and participate in investigations and surveillance. A flexible schedule and 0–2 years retail or security experience are expected.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative and analytical skills.
• Ability to respond to changes in direction or unexpected situations.
• Standout colleague, working with peers and supervisors.
• Flexible schedule to support business needs.
• 0–2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and participates in legal activities as needed.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Excellent communication

Basic computer skills

Time management

Investigative skills

Analytical skills

Adaptability

Retail experience

Security experience

Job description

Marshalls within The TJX Companies, Inc. in Watertown, MA is seeking a Store Loss Prevention Associate. You will complete daily loss prevention tasks, maintain relations with store management, and conduct apprehensions per policy.

You will communicate with associates on shrink initiatives, observe and deter theft, and participate in investigations and surveillance. A flexible schedule and 0–2 years retail or security experience are expected.