Retail Loss Prevention Detective — Investigations & Safety

The TJX Companies, Inc.; Delray Beach (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Delray Beach, FL is hiring for a store-based role focused on customer service and loss prevention. You will follow shoplifting guidelines, assist customers, maintain confidentiality, and help deter dishonesty while supporting store security operations.

The position requires 0-2 years in retail or security, strong communication, adaptability, and a teamwork mindset. Flexible scheduling is available to meet store needs and contribute to a safe shopping environment.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Skills

Communication skills

Basic computer skills

Time management

Investigative skills

Adaptability

Team player

Flexible schedule

Retail experience

Security experience

Job description

The TJX Companies, Inc. in Delray Beach, FL is hiring for a store-based role focused on customer service and loss prevention. You will follow shoplifting guidelines, assist customers, maintain confidentiality, and help deter dishonesty while supporting store security operations.

The position requires 0-2 years in retail or security, strong communication, adaptability, and a teamwork mindset. Flexible scheduling is available to meet store needs and contribute to a safe shopping environment.