Retail Licensed Optician

Visionworks of America; Village of Massapequa Park (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Optical Associate to join their team. This role involves assisting customers with frame selection, interpreting prescriptions, and providing detailed product information. You will play a crucial role in ensuring customer satisfaction while adhering to health protocols. The position offers a dynamic work environment where you can showcase your strong communication and mathematical skills. If you're passionate about helping others and have a keen interest in optical products, this opportunity is perfect for you.

Qualifications

• Must maintain applicable state licensure for ophthalmic dispensing.
• Knowledge in explaining optical products and services.

Responsibilities

• Assist customers with frame selection and lens recommendations.
• Ensure compliance with social distancing and hygiene practices.
• Provide accurate product information and maintain cleanliness.

Skills

Customer Service

Optical Product Knowledge

Communication Skills

Mathematical Skills

Basic Computer Literacy

Education

High School Diploma or Equivalent

Job description

Store 1206, Massapequa Park, New York, United States of America

Job Description

Posted Monday, April 21, 2025 at 4:00 AM | Expires Wednesday, August 20, 2025 at 3:59 AM

Summary:

Assists customers with frame selection, fits and dispenses frames. Utilizing technical information to interpret prescription to assist customer with selection of optical products and services.

Pay Class and Pay

Pay Class: Full Time

Pay: $27.00 - $40.50 per hour

1. Assist each customer in frame and lens selection meeting social distance requirements.
2. Ensure compliance with social distancing, cleaning protocols and hygiene practices.
3. Provide customers with accurate product information regarding frames, lens selections and other services.
4. Provide customers covered by Third Party insurance with accurate information regarding benefits.
5. Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations.
6. Analyze and interpret patients’ prescriptions and communicate with the Lab and Optometrist as necessary.
7. Sell, fit and dispense frames and accessories through accurate measurements and adjustments.
8. Maintain a clean and orderly dispensing area.
9. Responsible for the accuracy of customer pricing.
10. Provide feedback and guidance to Apprentice Opticians where applicable.
11. Adhere to privacy and confidentiality policies (i.e. HIPAA).
12. Participate in training and educational activities necessary to fulfill departmental goals.
13. Maintain cleanliness of all equipment and workstations.
14. Complete additional responsibilities as assigned by changing business needs.

Education:

· High School Diploma or Equivalent

Experience & Background:

· Must have and maintain applicable state licensure for ophthalmic dispensing.

· Knowledge and demonstrated abilities in explaining optical products and services.

Language Skills:

· Ability to read and comprehend instructions and correspondence.

· Ability to write simple correspondence.

· Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills:

· Ability to calculate figures and amounts such as discounts and percentages.

· Ability to apply basic algebra and geometry concepts.

Reasoning Ability:

· Ability to apply common sense understanding to carry out instructions.

· Ability to deal with problems involving several concrete variables.

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Responsibilities related to Behavioral Characteristics:

· Basic computer literacy.

· Strong communication skills and the desire to work with the public.

· Outgoing, positive professional personality and appearance.

· Ability to work independently and as part of a team.

· Ability to interact well with Doctor and other associates.

· Ability to perform multiple tasks simultaneously.

· Flexibility to support change.

· Ability to work onsite and participate in interactive meetings regularly.

HIPAA & Security Requirements:

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI).

Visionworks is an equal opportunity employer.

Union Position Compensation: Position provides competitive pay and benefits with a minimum pay rate of $27.00 per hour plus incentive.

Store 1206, Massapequa Park, New York, United States of America