Retail Licensed Optician

Visionworks of America, Inc.; Massapequa (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Optical Associate to assist customers with frame selection and dispense optical products. This role requires a keen understanding of optical services and the ability to interpret prescriptions accurately. You will engage with customers to provide exceptional service while adhering to health and safety protocols. Join a dynamic team where your contributions will enhance customer experiences and support their vision needs. If you are passionate about helping others and have a knack for detail, this position is perfect for you!

Qualifications

• Must have applicable state licensure for ophthalmic dispensing.
• Knowledge of optical products and services is essential.

Responsibilities

• Assist customers in selecting frames and lenses while ensuring compliance with health protocols.
• Analyze prescriptions and communicate effectively with the Lab and Optometrist.

Skills

Customer Service

Frame Selection

Optical Product Knowledge

Communication Skills

Mathematical Skills

HIPAA Compliance

Education

High School Diploma or Equivalent

Tools

Basic Computer Literacy

Job description

Store 1206, Massapequa Park, New York, United States of America

Job Description

Posted Friday, January 17, 2025 at 5:00 AM | Expires Tuesday, February 4, 2025 at 4:59 AM

Summary:

Assists customers with frame selection, fits and dispenses frames. Utilizing technical information to interpret prescription to assist customer with selection of optical products and services.

Pay Class and Pay

Pay Class: Full Time

Pay: $25.00 - $27.50 per hour

1. Assist each customer in frame and lens selection meeting social distance requirements.
2. Ensure compliance with social distancing, cleaning protocols and hygiene practices.
3. Provide customers with accurate product information regarding frames, lens selections and other services.
4. Provide customers covered by Third Party insurance with accurate information regarding benefits.
5. Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations.
6. Analyze and interpret patients’ prescriptions and communicate with the Lab and Optometrist.
7. Sell, fit and dispense frames and accessories through accurate measurements and adjustments.
8. Maintain a clean and orderly dispensing area.
9. Responsible for the accuracy of customer pricing for retail customers.
10. Provide feedback and guidance to Apprentice Opticians.
11. Adhere to privacy and confidentiality policies (i.e. HIPAA).
12. Participate in training and educational activities necessary to fulfill departmental goals.
13. Diligently maintain the cleanliness of equipment and workstations.
14. Complete additional responsibilities as assigned.

Education:

High School Diploma or Equivalent

Experience & Background:

Must have and maintain applicable state licensure for ophthalmic dispensing.

Knowledge and demonstrated abilities in explaining optical products and services.

Language Skills:

Ability to read, comprehend, and write simple instructions and correspondence.

Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions.

Physical Demands/Work Environment:

The associate is required to stand, use hands and fingers, and talk or hear most of the time. The associate must frequently lift and/or move up to 20 pounds.

Essential Responsibilities related to Behavioral Characteristics:

Basic computer literacy and strong communication skills.

Ability to work independently and as part of a team.

HIPAA & Security Requirements:

All Associates must comply with HIPAA as it pertains to disclosures of protected health information (PHI).

Visionworks is an equal opportunity employer.

The specific statements shown in this description are not intended to be all-inclusive.

Union Position Compensation: Position provides competitive pay and benefits.