Retail Leadership Trainee: Customer Service & Ops

Hannaford Supermarkets; Augusta (ME); On-site; USD 23,000 - 33,000; Full time

Job summary

Hannaford Supermarkets in Augusta, ME seeks a Management Trainee to support department operations and learn store leadership. You will work under the department manager to maintain standards, merchandize products, and ensure safety and sanitation compliance.

The program aims to equip future managers with practical skills in scheduling, reporting, and staff development within a retail setting.

Qualifications

• Must demonstrate the ability to lead and direct others.
• Effective communication and customer service skills.
• Willingness to learn multiple tasks and job requirements.
• Ability to work in a team and adapt to store needs.

Responsibilities

• Observe and follow all company policies and standard practices.
• In absence of the department manager, manage department operations per policy.
• Maintain neat personal appearance and comply with appearance policy.
• Recognize and coach associates delivering great service.
• Use financial reports, scheduling, productivity, ordering, and business systems.
• Maintain communication with store manager and organization.
• Maintain department merchandising and pricing standards.
• Ensure training and sanitation standards are met.
• Support safety standards and report needed repairs.
• Develop product knowledge and understand the department manual.
• Oversee workflow, rotation of products, and documentation.

Skills

Leadership

Team coordination

Interpersonal skills

Communication

Customer service

Job description

Hannaford Supermarkets in Augusta, ME seeks a Management Trainee to support department operations and learn store leadership. You will work under the department manager to maintain standards, merchandize products, and ensure safety and sanitation compliance.

The program aims to equip future managers with practical skills in scheduling, reporting, and staff development within a retail setting.