Retail Leadership Pro: Senior Assistant Manager

KIRKLAND; Greenville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Kirkland's Senior Assistant Manager in Greenville, NC, partners with the Store Manager to oversee operations and merchandising, driving sales and customer experience. The role emphasizes coaching, staff development, and executing promotions to achieve targets.

The position is a stepping stone to Store Manager within about 12 months, requiring weekend/evening availability and a commitment to customer excellence and store standards.

Qualifications

• College preferred or 1-3 years of experience in a retail environment.
• Ability to relocate for a Store Manager position preferred.
• Energetic, results oriented and competitive with a drive to succeed.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to effectively communicate both written and verbally.
• Ability to work 40 hours per week, based upon the business needs of the district or area.
• Ability to work weekends, holidays and evenings.
• A valid driver's license.
• Proficient in Microsoft Office.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.

Responsibilities

• Leads, supports and values Customer Service in store and online shopping experience.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on promotions and merchandise to support buying decisions.
• Builds high performing teams to accomplish company goals.
• Monitors store performance targets and analyzes trends to drive results.
• Supports staffing and recruiting to ensure adequate store coverage.
• Protects company assets and adheres to the Company Handbook.

Skills

Customer service

Team leadership

Communication

Microsoft Office

Sales analytics

Education

College preferred

1-3 years of retail experience

Tools

Microsoft Office

Job description

Kirkland's Senior Assistant Manager in Greenville, NC, partners with the Store Manager to oversee operations and merchandising, driving sales and customer experience. The role emphasizes coaching, staff development, and executing promotions to achieve targets.

The position is a stepping stone to Store Manager within about 12 months, requiring weekend/evening availability and a commitment to customer excellence and store standards.