Retail leader with strong emphasis on sales and customer service

The Woodhouse Day Spa - Charlotte; Orange (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

A leading wellness spa in Ohio is seeking a Retail Leader to manage a retail team and enhance customer engagement. You will develop sales strategies, assist customers, and maintain a vibrant retail environment. Ideal candidates have strong retail management experience and a passion for customer service. Join us to make a positive impact on our clients' spa experiences.

Qualifications

• Proven experience in retail management, with a strong emphasis on sales and customer service.
• Excellent leadership skills with the ability to inspire and motivate a team.
• Strong communication and interpersonal skills to build relationships with customers and staff.
• Knowledge of spa and wellness products is a plus.
• Ability to analyze sales data and make informed decisions.
• Flexibility to work evenings and weekends as needed.
• Positive attitude and a passion for delivering exceptional customer experiences.

Responsibilities

• Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
• Develop and implement effective sales strategies.
• Monitor inventory levels and manage product displays.
• Conduct training sessions to enhance team skills.
• Assist customers with product selection.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain a clean and organized retail environment.
• Collaborate with management to develop promotional campaigns.

Skills

Retail management experience

Sales and customer service

Leadership skills

Communication skills

Analytical skills

Education

High school diploma or equivalent

Additional retail management training

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

About the Role

Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you\'ll lead a team dedicated to providing an exceptional spa experience while driving retail success.

Responsibilities

• Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
• Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
• Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
• Conduct training sessions to enhance team skills in product knowledge and customer interaction.
• Assist customers with product selection and provide personalized recommendations.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain a clean and organized retail environment that reflects the Woodhouse brand.
• Collaborate with management to develop promotional campaigns and special events.

Requirements

• Proven experience in retail management, with a strong emphasis on sales and customer service.
• Excellent leadership skills with the ability to inspire and motivate a team.
• Strong communication and interpersonal skills to build relationships with customers and staff.
• Knowledge of spa and wellness products is a plus.
• Ability to analyze sales data and make informed decisions.
• Flexibility to work evenings and weekends as needed.
• High school diploma or equivalent; additional retail management training is preferred.
• Positive attitude and a passion for delivering exceptional customer experiences.

About Us

The Woodhouse Day Spa - Cleveland has been a leader in the wellness industry for over 15 years, providing a serene escape for our clients. Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees.