Retail Lead: Store Ops, Service & Team Leadership

Goodwill Industries - Knoxville; Knoxville (TN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

403B

Employee discount 20%

Job summary

Goodwill Industries--Knoxville, Inc. is seeking a full-time Lead Sales Associate for our Knoxville retail store. You will manage opening and closing procedures, assist customers, process transactions, stock and price merchandise, and support the team in the absence of the Manager.

The role requires a flexible schedule including nights and weekends, with prior retail and cash handling experience preferred. A positive attitude and strong customer service skills are essential.

Qualifications

• Excellent customer service and cash handling skills.
• Ability to operate a cash register and process transactions accurately.
• Experience stocking, sorting, and merchandising clothing and housewares.

Responsibilities

• Open and close store procedures.
• Assist and supervise team members in store tasks.
• Receive donations and thank donors.
• Process, sort, and display merchandise.
• Sell items and manage cash/credit transactions.
• Maintain clean and organized store areas.
• Provide customer service and pricing assistance.

Skills

Customer service

Sales

Cashier

Stocking

Inventory management

Color coordination

Cleaning

Job description

Goodwill Industries--Knoxville, Inc. is seeking a full-time Lead Sales Associate for our Knoxville retail store. You will manage opening and closing procedures, assist customers, process transactions, stock and price merchandise, and support the team in the absence of the Manager.

The role requires a flexible schedule including nights and weekends, with prior retail and cash handling experience preferred. A positive attitude and strong customer service skills are essential.