Retail Store Lead - Drive Sales & Service

Goodwill Industries - Knoxville; Hannum Addition (TN); On-site; USD 14,000 - 19,000; Full time

Job summary

Goodwill Industries--Knoxville, Inc. seeks a full-time Assistant Retail Store Manager in Alcoa, TN to support the Store Manager in daily operations and supervise staff, ensuring excellent customer service and driving sales and donation processing.

Ideal candidates are energetic, flexible, have reliable transportation, and can pass a pre-employment drug screen. This role emphasizes teamwork in a fast-paced retail environment.

Qualifications

• Retail leadership or supervisory experience preferred.
• Strong communication and organizational skills.
• Positive attitude with a passion for helping others.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Support daily store operations and team leadership (6 months – 1 year experience).
• Deliver outstanding customer service.
• Help drive sales, merchandising, and donation processing.
• Train, motivate, and inspire team members.
• Maintain a clean, organized, and welcoming shopping environment.
• Assist with achieving store goals and performance standards.

Skills

Retail leadership

Communication

Organizational skills

Customer service

Job description

Goodwill Industries--Knoxville, Inc. seeks a full-time Assistant Retail Store Manager in Alcoa, TN to support the Store Manager in daily operations and supervise staff, ensuring excellent customer service and driving sales and donation processing.

Ideal candidates are energetic, flexible, have reliable transportation, and can pass a pre-employment drug screen. This role emphasizes teamwork in a fast-paced retail environment.