Retail Lead - Scottsdale

Mint Cannabis; Scottsdale (AZ); On-site; USD 42,000 - 51,000; Full time

Job summary

Mint Cannabis in Scottsdale, AZ is seeking a Retail Lead to act as an operational extension of the Store Manager. You will oversee shift-based team members, manage floor flow, and ensure guests receive prompt, attentive service.

The role focuses on coaching upselling, maintaining inventory accuracy, and supporting store operations from discount codes to coverage during lunch breaks. Experience in cannabis leadership is preferred. Must be 21+ and able to obtain an Arizona Facility Agent Card.

Qualifications

• 1-2 years in cannabis industry experience.
• Leadership background with large teams.
• Sales experience preferred.

Responsibilities

• Lead shift team and supervise the sales floor operations.
• Coach staff on upselling and achieving key metrics.
• Oversee opening/closing, cash reconciliation, and POS operations.
• Ensure Arizona compliance during inspections and daily operations.
• Help reduce shrinkage by inventory and scanning procedures.

Skills

Cannabis industry experience

Leadership experience

Sales experience

Job description

Retail Lead

Reports to: Store Manager

FLSA Status: Exempt

Department: Retail

Location:8729 E Manzanita Dr, Scottsdale, AZ 85258

Pay Range: $46,800.00

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Arizona compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics
  • Reducing aging and expiring products

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus
• Experience in sales preferred
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.
• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.