Retail Lead - Reno

themintdispensary; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Mint Cannabis in Reno, NV is seeking a Retail Lead to act as an operational extension of the Store Manager. The role focuses on controlling floor flow, ensuring guests are attended to promptly, and supporting the shift team and sales floor efficiencies.

You will coach the team on sales metrics, oversee openings/closings, handle cash and POS tasks, and ensure Nevada compliance during state inspections. A fast-paced cannabis retail environment with dynamic product displays awaits.

Qualifications

• 1–2 years in the cannabis industry.
• Leadership background, managing large teams; cannabis leadership is a plus.
• Experience in sales and customer service preferred.

Responsibilities

• Oversee shift team and sales floor operations during the shift.
• Coach and give sales feedback to the team to improve metrics.
• Manage daily store openings/closings, cash reconciliation, and POS use.
• Coach staff on inventory control to reduce shrinkage.
• Navigate Nevada compliance and inspections to minimize deficiencies.
• Ensure guests are greeted and attended to promptly; maintain flow on the floor.

Skills

Leadership

Sales

Inventory control

POS systems

Coaching

Tools

POS systems

Job description

Retail Lead

Reports to: Store Manager
FLSA Status: Exempt
Department: Retail
Location: Reno, NV

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Nevada compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ and possess (or be able to obtain) an Nevada Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.