Retail Lead - Northern

Mint Cannabis; Phoenix (AZ); On-site; USD 54,600 - 62,790; Full time

Job summary

Mint Cannabis in Phoenix, AZ is seeking a Retail Lead to act as an operational extension of the Store Manager. You will supervise 25+ team members, drive upselling, manage inventory and floor operations, and ensure compliance with Arizona regulations during inspections.

The role emphasizes coaching, daily leadership tasks, and maintaining guest experiences during peak hours in a fast-paced cannabis retail environment.

Qualifications

• 1-2 years in cannabis industry.
• Leadership background managing large teams is a plus.
• Sales experience preferred.

Responsibilities

• Lead 25+ team members, ensure upselling and inventory duties.
• Coach team on sales metrics and provide feedback during shifts.
• Oversee floor operations: openings/closings, cash reconciliation, POS and discount codes.
• Ensure compliance with Arizona state requirements during inspections.

Skills

Leadership

Sales

Inventory control

Floor operations

Compliance

Job description

Retail Lead - Northern

Reports to: Store Manager

FLSA Status: Exempt

Department: Retail

Location: 2444 W Northern Ave, Phoenix, AZ 85021

Pay Range: $54,600.00

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Arizona compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders
• BOH Clerks

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Want to learn more about the company? Check Our Website