Retail Lead, Mountain Resort (Ski Passes & Training)

Vail Resorts, Inc.; Park City (UT); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Ski/mountain passes for employees

Employee discounts on lodging, food, &

Gift discounts on gear

Job summary

Vail Resorts, Inc. is hiring for Winter Seasonal 2026/27 roles at The North Face Canyons. The Retail Lead role emphasizes delivering exceptional guest service, driving sales, and maintaining inventory controls.

Starting wage is $23.00/hr to $26.88/hr with potential discounts on passes, lodging, gear, and more; emergency training and development opportunities are provided. Rolling hiring, apply by December 15 or until filled.

Qualifications

• Previous snow sport industry experience - preferred
• Ability to communicate fluently in English (spoken and written) - required
• Basic computer skills

Responsibilities

• Generate sales and deliver professional guest service
• Open and close the store
• Evaluate sales trends and drive sales growth
• Manage retail and rental inventory control to meet goals
• Enforce cash handling and loss prevention policies
• Lead and mentor sales team with effective communication
• Provide excellent customer service to all guests
• Ensure pricing and promotions are up-to-date and accurate
• Stock shelves and merchandise displays
• Perform other duties as assigned

Job description

Vail Resorts, Inc. is hiring for Winter Seasonal 2026/27 roles at The North Face Canyons. The Retail Lead role emphasizes delivering exceptional guest service, driving sales, and maintaining inventory controls.

Starting wage is $23.00/hr to $26.88/hr with potential discounts on passes, lodging, gear, and more; emergency training and development opportunities are provided. Rolling hiring, apply by December 15 or until filled.