Retail Lead - Madison

Mint Cannabis; United States; On-site; USD 23,000 - 25,000; Full time

Job summary

Mint Cannabis is seeking a Retail Lead to act as an operational extension of the Store Manager. You will help control the sales floor flow, ensure guests are tended to promptly, and support from discount codes to lunch coverage while on shift.

The role includes supervising Budtenders and BOH Clerks, coaching sales staff, overseeing openings and closings, cash reconciliation, POS usage, and ensuring Florida compliance during inspections.

Qualifications

• 1–2 years of experience in the cannabis industry.
• Strong leadership experience with large teams; cannabis leadership a plus.
• Sales experience preferred.
• Must be 21 years or older.

Responsibilities

• Lead a shift of 25+ team members, upsell and manage inventory.
• Coach the team on sales metrics and provide performance feedback.
• Oversee daily store openings/closures and cash reconciliation.
• Ensure compliance with Florida state inspections and store policies.
• Manage POS systems and apply discount codes.

Skills

Leadership

Sales

Inventory management

Tools

POS systems

Job description

Retail Lead

Reports to: Store Manager
FLSA Status: Non-Exempt
Department: Retail
Pay Range: $17.00 - $18.00 Per Hour

Position Summary

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities

• Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
• Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
• Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
• Compliance: Understanding Florida compliance requirements to confidently walk through state inspections, reducing deficiencies.

What Success Looks Like

• Improving sales consistently month over month.
• Team education on expected sales metrics.
• Reducing aging and expiring products.

Supervisory Responsibilities

• Budtenders
• BOH Clerks

Qualifications

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+

Physical Requirements

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.