Retail Lead: Customer Service & Sales Specialist

Goodwill of South Mississippi; Diamondhead (MS); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Goodwill of South Mississippi in Diamondhead, MS seeks a Lead for Retail Full Time Sales. The role focuses on customer service, cash register operations, and merchandise handling to maximize profitability and training opportunities.

You will greet customers, process transactions, maintain a clean store, and support inventory controls. Responsibilities include opening/closing duties, adhering to loss prevention policies, and ensuring a positive shopping environment.

Formación

• High school diploma or GED preferred.
• Prior experience in a retail environment preferred.
• 6 months cashiering experience preferred.
• Good interpersonal skills and customer service.
• Ability to perform the essential functions with or without accommodation.
• Ability to develop and maintain effective working relationships with team leader, team members, customers and donors.
• Ability to work within a team setting.
• Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.

Responsabilidades

• Provide world-class customer service.
• Open and close the store operations including POS drawers and making change.
• Ensure loss prevention and risk management policies are followed.
• Keep the facility neat, clean, organized, and safe.
• Assist in inventory control and rotation of apparel and hard goods.
• Maintain product knowledge and pricing awareness.
• Process register pulls, readings, cash reports, and daily deposits per policy.
• Attend trainings and perform duties aligned with guiding principles.
• Participate in activities outside of Goodwill as needed.
• Perform other duties as assigned.

Conocimientos

Retail experience

Customer service

Cashiering

Teamwork

Positive attitude

Interpersonal skills

Ability to work with donors

Educación

High school diploma or GED

Descripción del empleo

Goodwill of South Mississippi in Diamondhead, MS seeks a Lead for Retail Full Time Sales. The role focuses on customer service, cash register operations, and merchandise handling to maximize profitability and training opportunities.

You will greet customers, process transactions, maintain a clean store, and support inventory controls. Responsibilities include opening/closing duties, adhering to loss prevention policies, and ensuring a positive shopping environment.