Retail Lead: Customer-First Service & Inventory Mastery

Dollar General; Williston (ND); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help keep a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising staff, merchandising, paperwork, and deposits while protecting assets.

You will lead customer service, help with scheduling and training, ensure proper stock, and maintain planograms. This role requires attention to detail, cash handling, and adherence to company policies to maximize profitability and

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Scheduling employees

Cash handling procedures

Merchandise presentation

Inventory control

Store security and cash control

Cashier accountability

Deposit handling

Team supervision

Education

High school diploma or equivalent

Tools

Cash register system

Job description

Dollar General is seeking an Assistant Store Manager to help keep a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising staff, merchandising, paperwork, and deposits while protecting assets.

You will lead customer service, help with scheduling and training, ensure proper stock, and maintain planograms. This role requires attention to detail, cash handling, and adherence to company policies to maximize profitability and