Retail Lead & Customer Experience Manager (Pittsburgh)

Glassworks and Feathers; Stonehurst (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Paid time off

Job summary

Glassworks and Feathers in Pittsburgh, PA seeks an Assistant Manager for a full-time on-site role. You will lead sales efforts, manage visual merchandising, supervise daily operations and staff, and ensure customer satisfaction.

The role requires detail orientation, multi-tasking, inventory monitoring, and collaboration with the manager to drive store performance. Training teammates and contributing to business strategy are also expected.

Qualifications

• Inventory management and operational skills.
• Customer service, computer skills, social media.
• Sales and marketing competencies.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends.
• Bachelor’s degree in Business Administration, Management, or related field preferred
• Previous experience in a sales, retail, or management role is a must
• Opportunity for advancement

Responsibilities

• Sell products and assist customers to ensure satisfaction.
• Oversee daily operations and maintain store standards.
• Manage staff and provide training as needed.
• Monitor inventory levels and assist in merchandising.
• Collaborate with the manager on business strategy and initiatives.

Skills

Inventory management

Customer service

Sales and marketing

Time management

Communication skills

Interpersonal skills

Flexible hours

Education

Bachelor’s degree in Business Administration

Tools

Computer skills

Social media

Job description

Glassworks and Feathers in Pittsburgh, PA seeks an Assistant Manager for a full-time on-site role. You will lead sales efforts, manage visual merchandising, supervise daily operations and staff, and ensure customer satisfaction.

The role requires detail orientation, multi-tasking, inventory monitoring, and collaboration with the manager to drive store performance. Training teammates and contributing to business strategy are also expected.