Retail Lead & Customer Experience Coach

The TJX Companies, Inc.; Bradenton (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Paid time off

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at our Bradenton, FL TJ Maxx store to support leadership in daily operations, coaching Associates, and ensuring exceptional customer service.

This role requires 1 year retail experience and 6 months in a leadership capacity, with open availability including nights and weekends.

Join a Fortune 100 off-price retailer offering growth, competitive pay starting at $17.00–$17.50 per hour, and a comprehensive benefits package.

Qualifications

• Flexible schedule including nights and weekends.
• Proven ability to coach and develop Associates.
• Strong communication and organizational skills.
• Experience with merchandise flow in stores.
• Ability to adapt to changing directions and tasks.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Coaches Associates and provides feedback to improve performance.
• Ensures opening/closing procedures are executed according to guidelines.
• Maintains accurate Associate coverage for a positive customer experience.
• Promotes safety and adheres to labor laws and procedures.

Skills

Flexible schedule

Team player

Adaptability

Problem solving

Coaching

Multitasking

Communication

Organizational skills

Merchandise flow

Software knowledge

Job description

The TJX Companies, Inc. is seeking a Key Carrier at our Bradenton, FL TJ Maxx store to support leadership in daily operations, coaching Associates, and ensuring exceptional customer service.

This role requires 1 year retail experience and 6 months in a leadership capacity, with open availability including nights and weekends.

Join a Fortune 100 off-price retailer offering growth, competitive pay starting at $17.00–$17.50 per hour, and a comprehensive benefits package.