Retail Lead — Customer-Driven Brand Ambassador

adidas; Mebane (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k plan

Stock purchase plan

Paid parental leave

Job summary

adidas is seeking Leads to join our retail teams. Ideal candidates will use their retail experience to guide store associates, exceed customer expectations, and build strong relationships. Availability must include evenings and weekends, with strong communication and independence in a fast-paced setting.

Demonstrated ability to learn quickly, operate POS systems, and maintain high attendance is essential. This role supports our mission to deliver great customer experiences and uphold adidas

Qualifications

• High school diploma or GED is required.
• Minimum 12 months experience in retail, with advanced selling ability.
• Strong product, retail and industry understanding.
• Must be 18 years or older.

Responsibilities

• Lead discussions with diverse groups and guide store associates.
• Exceed customer expectations by delivering exceptional service.
• Build and maintain strong working relationships with team members.
• Availability including evenings and weekends, in a fast-paced environment.

Skills

Retail experience

Customer service

Communication skills

MS Office

Education

High school diploma or GED

Tools

POS systems

Job description

adidas is seeking Leads to join our retail teams. Ideal candidates will use their retail experience to guide store associates, exceed customer expectations, and build strong relationships. Availability must include evenings and weekends, with strong communication and independence in a fast-paced setting.

Demonstrated ability to learn quickly, operate POS systems, and maintain high attendance is essential. This role supports our mission to deliver great customer experiences and uphold adidas