Retail Lead & Brand Ambassador — Elevate Customer Experience

Adidas; Tulsa (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Diversity, Equity, and Inclusion at ad

401k plan with employer match

Education assistance

Leave policies including parental

Job summary

adidas believes in a diverse, inclusive culture and seeks Leads who can energize stores with creativity and collaboration. The role focuses on empowering teams, delivering exceptional customer experiences, and acting as a brand ambassador in a fast-paced retail environment.

Candidates should be able to work evenings/weekends, communicate effectively, and maintain high standards of performance while learning quickly and operating under pressure in a dynamic store setting.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Possess and consistently exhibit the competencies relative to the position.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.

Responsibilities

• Create an outstanding customer experience as adidas Brand ambassador.
• Guide store associates to exceed customer expectations.
• Build and maintain effective working relationships with team members.

Skills

Retail leadership

Customer service

Interpersonal skills

English proficiency

Adaptability

Team collaboration

Education

High school diploma or GED

Tools

POS systems

MS Office

Job description

adidas believes in a diverse, inclusive culture and seeks Leads who can energize stores with creativity and collaboration. The role focuses on empowering teams, delivering exceptional customer experiences, and acting as a brand ambassador in a fast-paced retail environment.

Candidates should be able to work evenings/weekends, communicate effectively, and maintain high standards of performance while learning quickly and operating under pressure in a dynamic store setting.