Retail Lead: Brand Ambassador & Team Leader

adidas AG; Grand Prairie (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance (including HSA/FSA)

401k with employer match

Paid parental leave

Job summary

adidas in the United States is seeking a Retail Lead to guide store teams, enhance customer service, and drive sales in a fast-paced environment.

The ideal candidate has frontline retail experience, excellent communication skills, and the ability to lead discussions with diverse groups. This role requires availability evenings/weekends and the ability to work independently while maintaining high standards.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Must possess and consistently exhibit the competencies relative to the position.
• Skilled in operating personal computers, POS systems, and various software packages including MS Office.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
• Must be 18 years or older.
• High school diploma or general education degree (GED)
• Minimum 12 months experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding.

Responsibilities

• Lead store discussions and trainings to enhance customer service.
• Guide store associates to exceed customer expectations and drive sales.
• Create an emotional connection with customers as adidas Brand ambassadors.
• Collaborate with team to maintain store standards and operations.

Skills

Retail experience

Communication skills

Leadership

English proficiency

Education

High school diploma or GED

Tools

POS systems

MS Office

Job description

adidas in the United States is seeking a Retail Lead to guide store teams, enhance customer service, and drive sales in a fast-paced environment.

The ideal candidate has frontline retail experience, excellent communication skills, and the ability to lead discussions with diverse groups. This role requires availability evenings/weekends and the ability to work independently while maintaining high standards.