Retail L & D Intern

Rockland Trust; Hingham (MA); On-site; USD 21,000 - 34,000; Full time

Job summary

Rockland Trust's Retail Learning & Development Summer Intern role offers hands-on experience in designing and supporting employee development across the retail network. You will work with training professionals to create engaging experiences and assist programs that help colleagues grow and thrive.

You'll gain exposure to instructional design, LMS, and organizational development while contributing to collaborative summer projects with fellow interns.

Qualifications

• Pursuing a Bachelor's degree in a related field.
• Strong written and verbal communication skills.
• Interest in learning technologies and training methods.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Coordinate and administer retail training and development programs.
• Create, edit, and organize training materials and resources.
• Prepare materials for instructor-led, virtual, and self-paced training.
• Assist with onboarding and development initiatives.

Skills

Communication skills

Organizational skills

Project management

MS Office Suite

Interpersonal skills

Team collaboration

Curiosity / initiative

Education

Bachelor's degree in a related field

Rising Junior or Senior

Human Resources / Business Admin / Communications / Education / Psychology / Organizational Development

Tools

PowerPoint

Word

Excel

Outlook

Job description

Develop Talent. Inspire Growth. Help Build Exceptional Learning Experiences.

Retail Learning & Development Summer Intern

Have you ever wondered how organizations help employees learn, grow, and succeed? Are you passionate about training, leadership development, employee engagement, and helping others build new skills?

As a Retail Learning & Development Summer Intern, you'll gain hands‑on experience supporting programs that help develop and empower colleagues across Rockland Trust's retail network. You'll work alongside experienced Learning & Development professionals to create engaging learning experiences, support training initiatives, and contribute to projects that help employees grow and thrive in their careers.

At Rockland Trust, we believe that investing in our people is one of the most important ways we serve our customers and communities. As part of the Retail Learning & Development team, you'll help support the programs, tools, and resources that prepare our colleagues for success while gaining valuable experience in training, instructional design, organizational development, and employee engagement.

In addition to your individual responsibilities, interns will participate in collaborative summer projects with fellow interns.

Whether you're interested in Human Resources, Learning & Development, Training, Education, Business, Communications, Leadership Development, or Organizational Development, this internship will help you learn, grow, and build a strong foundation for your future career.

What You'll Do

Gain Exposure to Learning & Development

As a Retail Learning & Development Summer Intern, you'll support initiatives that help employees develop skills, build confidence, and succeed in their roles. You'll partner with training professionals and business leaders to help design, coordinate, and enhance development programs that support colleague growth across the Bank.

Key Responsibilities

You will:

• Assist with the coordination and administration of retail training and development programs.
• Support the creation, editing, and organization of training materials, presentations, and learning resources.
• Help prepare materials for instructor‑led, virtual, and self‑paced training programs.
• Assist in maintaining training records, attendance tracking, and reporting.
• Conduct research on training topics, industry trends, and learning best practices.
• Support employee onboarding and development initiatives.
• Assist with scheduling training sessions, meetings, and learning events.
• Help gather feedback from participants and assist in evaluating training effectiveness.
• Support communication efforts related to training programs and learning opportunities.
• Assist with special projects related to leadership development, employee engagement, and professional growth initiatives.
• Participate in collaborative summer projects with fellow interns.

What You'll Learn

Throughout the summer, you'll gain practical experience in:

• Learning and Development program administration.
• Adult learning and training principles.
• Instructional design and content development.
• Employee onboarding and professional development.
• Learning management systems and training technology.
• Employee engagement initiatives.
• Training evaluation and effectiveness measurement.
• Professional communication and presentation development.
• Project management and event coordination.
• Organizational development and talent growth strategies.

You'll leave with a stronger understanding of how organizations develop talent, strengthen workplace culture, and support employee success.

What You'll Gain

This internship is designed to provide meaningful experience, professional growth, and valuable career‑building opportunities.

By the end of the summer, you'll have:

• Hands‑on experience supporting employee learning and development programs.
• Exposure to training, leadership development, and talent management initiatives.
• Experience developing professional presentations, communications, and learning materials.
• Opportunities to network with leaders and professionals across the organization.
• Stronger communication, organization, and project management skills.
• Greater confidence working in a professional corporate environment.
• Insight into careers in Learning & Development, Human Resources, Training, and Organizational Development.
• Valuable accomplishments that will strengthen your resume and future career opportunities.

The Summer Intern Experience

At Rockland Trust, interns are'n't just observers. They're contributors.

Throughout the summer, you'll:

• Collaborate with interns from across the Bank.
• Tackle real business opportunities.
• Strengthen teamwork, leadership, and presentation skills.
• Expand your professional network.
• Gain exposure to leaders across the organization.
• Develop career‑ready skills through meaningful work and mentorship.

Many of our interns have gone on to build successful long‑term careers with Rockland Trust, and we're proud to provide an environment where emerging talent can thrive.

What We're Looking For

Education

• Rising Junior or Senior pursuing a Bachelor's degree in:
  • Human Resources
  • Business Administration
  • Communications
  • Education
  • Psychology
  • Organizational Development
  • Or a related field

Skills & Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
• Strong interpersonal skills and a customer‑service mindset.
• Creative thinking and interest in learning technologies and training methods.
• Ability to work independently and collaboratively.
• Curiosity, initiative, and eagerness to learn.
• Interest in employee development, training, and workplace culture.

Who Should Apply?

This internship is perfect for students who enjoy helping others with learning, building engaging experiences, creating content, and supporting professional growth. If you're interested in training, human resources, education, employee engagement, leadership development, or organizational effectiveness, you'll gain valuable hands‑on experience while developing skills that will benefit you throughout your career.

Equal Opportunity Employer

At Rockland Trust, you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.