Retail Keyholder -PT- Norwalk Factory Store (Norwalk, CT)

ZWILLING J.A. Henckels LLC

Norwalk (CT)

On-site

USD 24,796 - 27,552

Part time

14 days+
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Benefits offered by this job

Paid sick days
Employee discount of 50%
Fun atmosphere with incentives

Job summary

A leading kitchenware company in Norwalk is seeking a part-time Retail Keyholder. The ideal candidate will have a culinary passion and a strong commitment to customer service. Responsibilities include leading shifts, managing inventory, and executing product demonstrations. This role offers flexible scheduling and the opportunity to create an engaging customer experience, along with incentives like a generous employee discount and paid sick days.

Qualifications

  • Ability to work a flexible schedule, including nights and weekends.
  • Strong commitment to customer service and continuous improvement.
  • Ability to stand and/or walk for extended periods.

Responsibilities

  • Lead shifts and manage store opening/closing responsibilities.
  • Provide stellar customer service to maximize sales.
  • Execute product demonstrations and special events.

Skills

Customer service
Interpersonal skills
Flexibility
Ability to lift 35 lbs.

Job description

Retail Keyholder – Part Time – Norwalk Factory Store (Norwalk, CT)

Posted: 2 weeks ago. Apply now; first 25 applicants get priority.

Pay Range

Base pay: $18.00–$20.00 per hour.

Objective

ZWILLING is looking for a part‑time Retail Keyholder to join our retail sales team. The ideal candidate is results‑driven, self‑motivated, a team player, with a strong focus on customer service and a culinary passion.

Responsibilities & Duties
  • Shift leadership responsibilities
  • Store opening and closing responsibilities, including POS and asset management.
  • Partner with manager on day‑to‑day business needs.
  • Efficiently process replenishment to maintain adequate inventory levels.
  • Provide stellar customer service to maximize sales and elevate customer experience.
  • Maintain optimal product presentation in accordance with set standards.
  • Execute product demonstrations and special events.
  • Partner with the Events Manager on special events.
Qualifications & Skills
  • A culinary passion.
  • Ability to work a flexible schedule, including nights and weekends.
  • Commitment to customer service and continuous improvement.
  • Excellent interpersonal and communication skills.
  • Professional attitude and flexibility to adapt to change.
  • Ability to stand and/or walk for extended periods of time.
  • Ability to lift 35 lbs. or more and be comfortable using a ladder.
  • U.S. citizens or authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Incentives
  • Seven paid sick days per calendar year.
  • Generous employee discount of 50% off retail on all products.
  • Fun atmosphere with incentives, contests, and games to earn Zwilling products.
About ZWILLING

For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our beginnings as an esteemed cutlery brand, the company has grown to include cookware, tools, tabletop items, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success. Today, ZWILLING is an international industry leader that sells products in over 100 countries and has acquired global heritage brands such as Staub, Demeyere, Ballarini, and MIYABI.

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