Retail Keyholder - Merrell

FashionUnited; Mebane (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Wolverine Worldwide is seeking a reliable, customer-focused store associate in North Carolina to support the store management team and ensure a safe, welcoming shopping environment. You will help with opening/closing, cash handling, stock checks, merchandising, and delivering brand-aligned experiences.

You are a role model for the team, enthusiastic about our brands, and comfortable in a fast-paced retail setting with a flexible schedule including mornings, evenings, weekends and holidays.

Qualifications

• Demonstrated retail sales success.
• Experience in customer-facing roles; supervisory experience is preferred but not required.
• Flexible schedule including mornings, evenings, weekends and holidays.

Responsibilities

• Support the store management team in opening/closing, cash-handling, stock control, merchandising and maintaining a clean, well-presented store.
• Act as a role model for the team with a positive attitude and strong product knowledge.
• Deliver authentic customer service to create memorable experiences for shoppers.
• Assist in achieving sales goals and store KPIs, supporting local marketing efforts.
• Perform other duties as assigned by the manager and ensure compliance with health, safety, and inventory policies.
• Take ownership of stock management and execute visual merchandising guidelines.

Skills

Retail sales experience

Customer service experience

Flexibility & adaptability

Flexible schedule availability

Brand passion

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go‑to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies
• High School diploma or equivalent

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

Want to know more about working at Wolverine Worldwide?

North Carolina, United States of America